Service · AI
AI & Automation
AI that does real work in your org — not a demo. We deploy Agentforce agents, Einstein predictions, and Flow automation grounded in your data, with guardrails your compliance team will sign off.
What's included
The work, itemised
Agentforce agents
Autonomous agents that resolve cases, qualify leads, and take action in Salesforce — 24/7, unattended.
Einstein predictions
Lead scoring, churn risk, and forecast intelligence trained on your historical data.
Conversational bots
Website, portal, and WhatsApp bots that answer from live Salesforce data — in the languages your customers speak.
Flow automation
Approvals, escalations, and orchestrations that remove the manual steps between your teams.
Grounding & knowledge
Agents grounded in your products, policies, and knowledge base — so answers are yours, not generic.
Guardrails & monitoring
Scope limits, escalation paths, and audit logging designed in from day one.
How we deliver
From first call to steady state
Identify
Workshop to find the use-cases where automation pays back fastest — measured in hours saved.
Pilot
One agent, one process, four weeks — live with real customers and measurable deflection.
Harden
Grounding, guardrails, and escalation tuned with your team before scaling up.
Scale
Roll out across channels and processes, with dashboards tracking every outcome.
Outcomes
What good looks like
- 40%
- Support volume automated in month one
- 60%
- Tier-1 queries deflected
- 24/7
- Coverage without added headcount
The numbers above come from live DevMindz deployments across retail, healthcare, and financial services.
Get started
Let's scope it together.
Book a free 30-minute consultation. We'll review your current setup and tell you honestly what this service would look like for your organisation.